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Questionnaire

    1. From what sources do you obtain knowledge about our services?

    2. To what extent do you use the Laboratory's services?

    3. How often do you use the Laboratory's services?

    4. Your assessment of the quality of the services provided:


    (5-very good, 4-good, 3-not very good, 2-bad, 1-very bad.)


    Quality of the replies (offers):


    Quality of service performance:


    Time of the service compared to laboratories with a similar profile:


    Legibility of the calibration certificate:


    Cooperation during the service (providing information, counseling, employee culture, etc.):


    Cost of the service compared to laboratories with a similar profile:


    Response to complaints (if any)


    5. Please provide your reasons for using our services:



    6. What changes, in your opinion, may contribute to the improvement of the quality of services provided by the Limatherm Sensor Laboratory?



    7. What is the importance of its accreditation for you when choosing a Laboratory?



    8. How do you rate the cooperation with our Laboratory?



    9. Additional comments and suggestions for improving the service:



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